18,000 voices, 41 countries, and 72 microfinance institutions
The 60 Decibels Microfinance Index shows the value of standardized, comparable customer outcomes metrics. This report gathers client-level outcomes data across five impact dimensions: Access, Household Impact, Business Impact, Financial Management, and Resilience. By conducting interviews with almost 18,000 clients across 41 countries, the 60 Decibels Microfinance Index provides a ground-up perspective on the lives of 25 million microfinance clients, representing 15% of the global market.
This report specifically shows how Pahal as an MFI compares to the benchmarks across all the dimensions as well as the indicators.